![]() After purchasing the gold the user was later sent an e-mail indicating that the account had been locked and that his access to the RMAH was banned. ![]() This is separate from the region bans that also saw a guy lose $200.00 to a grey area of the RMAH region policy.Ī player decided to buy gold off Blizzard's RMAH using real money (he was in the appropriate region as well, playing from Malaysia in the American server as outlined in the RMAH terms of service). ![]() One player claimed he was banned for spending too much money on the RMAH, while another player had his RMAH privileges revoked and his account suspended due to an error on the auction house. Players have been ambiguously banned on several reported occasions for unknown reasons while using the RMAH. This beast has created its own set of problems not to mention completely defeats the purpose of loot-grinding. Of course, these measures have to be in place because of the golden goose attached to the always-on DRM: The Real-Money Auction House. These sort of measures completely detracts from the “fun” that game culture is supposed to be about. Players should be allowed to cheat in their own time for their own games, but the always-on for Diablo III completely prohibits any sort of playability beyond what Blizzard allows. I mean, having to re-buy a brand new license for $60 even if you were cheating is beyond harsh or extreme. The worst part about it is that because the game is always-on and Blizzard has revoked their licensed use of the game these players can't even play the game offline. It was similar for other Linux users Marcus Meng and William Taylor who also came forward after receiving similar responses and very little detailed information on the bans. Thank you for respecting our position.Regards,Blizzard EntertainmentAn additional response from the German support does elaborate that between June 24th and July 13th they detected “cheat programs” three times running on his machine, but again, further elaboration was limited to that alone. This action was taken in accordance with the Terms of Use () and our Diablo III Policies (), which all players acknowledge and agree to before logging into the game.We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time in Diablo III. We have confirmed our initial findings, and the account action will not be reversed or changed.Actions are based on the violation's severity and take previous violations into consideration. An additional review of the action taken against the Diablo III account on has been completed. The banned Linux player then took his case from the European support to the North American support where he inquired about his ban and after a long back and forth with customer support, was finally given this disparaging bit of information. Thank you for your understanding.GreetingBlizzard EntertainmentCustomer service A webticket you can create the following address: can understand that this policy may seem harsh, but they exist to protect the gaming experience of any player during his entire stay on. Heroes or objects from your old account remain deprived.Any objections or questions regarding this action may be directed to our support team. If you add to your account, a new license for Diablo III, this is the old D3-account override. Due to our thoroughness in the investigations and the imposition of penalties of this magnitude will lift the permanent account ban is unlikely, but we recommend that you wait to buy a new gaming license until the appeal process has been completed. Your only way to play Diablo III, again, consists in the purchase of a new license or in an attempt to leave off your old account on an appeal again. From this point on this account and any D3-associated heroes or objects are no longer available.
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